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The Haunted Studios
Clearlake CA  95422

Skype 707 865-6869


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Frequently Asked Questions


Have a question about our products, services, history, or policies?  You have landed at the right place.  We have tried to put as much as possible here and will be adding to this page as time goes on.  If there is something missing or if you need more information just contact us at questions@hauntedstudios.com or use our online chat.

Where did your Original Maltese Falcon come from?

What is a Life Mask?

Can I wear a Life Mask?
 
Are they life size?  I bought a Life Mask and it looks smaller than life size?


Can I paint the masks myself to look "life like"?

Why do some Life Masks have hair and open eyes?

Where do your original Life Masks come from?

I have an original Life Mask I want to sell.  Are you interested?

How many copies of each mask are made?

Do the masks come with any Certificates?

Other people sell the same masks but they cost three times as much.  Why?

Can I buy your items wholesale for my shop our website?

Can I get one of your life masks cast in bronze or other metal?

What is the difference between Studio 303 and The Haunted Studios?

What are your shipping options and policies?

What is your return and privacy policy?










What is a Life Mask?


Generally, a life mask is a cast taken from the face of a living person.  Also known as a life cast these living impressions have been used for centuries by artists working in all mediums to capture true to life images. 

Life masks are used in motion picture and television industries to create special effects make up.  Rather than tying up an actor to sit through make up tests, a cast is taken and used to produce the required make up appliances.  A variation is the death mask, again a centuries old technique, used to record the features of dead persons.


Richard Boone Players 1964























Can I wear a Life Mask?


No.  Life Masks are made as display items.  Traditionally they are solid or hollow cast in casting plaster or stone.  Life Casts from The Haunted Studios Collection™ are exclusively cast in
lightweight UltraResin™.



Are they life size?  I bought a Life Mask and it looks smaller than life size?


Yes, all Life Masks sold by The Haunted Studios™ are life size.  It is often surprising just how small some actors are; a long standing tradition dating back to the stage.  Smaller actors allowed for smaller (and cheaper) sets and costumes.  Some life masks are cast from originals that are over 70 years old and may have one to two percent shrinkage due to age but remain essentially life size.


Can I paint the masks myself to look "life like"?


Yes, and many of our customers do paint the casts in flesh tones.  For best results order your mask in white.  All of our life masks are available in White, Antique Gold, or Antique Silver.



Why do some Life Masks have hair and open eyes?

The Life Masks in The Haunted Studios Collection™ are all castings from studio originals; we do not "sculpt" or "enhance" the life masks in any way.  Typically a studio will create a Life Mask to develop special effects make up.  For that purpose the casting will not have hair or open eyes. 

Actor Richard Boone with Life Mask



























Other times, as illustrated above with actor Richard Boone, the studio technicians will sculpt the eyes open or add hair.  The only  Haunted Studios™ Life Masks that have open eyes or hair are the ones sculpted by the original studios; we do NOT modify the life masks in any way.



Where did your original Life Masks come from?

Our collection began in 1963 when Ken Patterson retrieved a number of Life Masks and original molds being discarded by Universal Studios.  Ken pulled nearly 100 masks and molds from the dumpsters at the time Universal was "cleaning house".  Over the years we have purchased or traded to bring our collection to over 3,000 Life and Death Masks.  Only a fraction are offered for sale at any one time.




I have an original Life Mask I want to sell.  Are you interested?

We are always buying Life Masks, so if you have something to sell please contact us at
ken@hauntedstudios.com to let us know what you have. 



How many copies of each mask are made?

Generally we produce 50 pieces from each mold, then that mold is destroyed.  Some editions may be as large as 100 pieces.  Each mask is close numbered.  We use an IR ink to record the mask number on the back of each mask.  Your purchase is registered with us and your number recorded.  Often, for popular Life Masks, we will create a new mold when the initial run is sold out.  Some masks, however, are limited to their initial production run and once sold out are never again offered.




Do the masks come with any Certificates?

Yes, each Life Mask from The Haunted Studios™ comes with a Certificate of Authenticity and your purchase is registered with us and your number recorded.



Other people sell the same masks but they cost three times as much.  Why?


We have been collecting, trading, and selling since 1963.  That's 46 years.  When we started a hard to find mask might cost hundreds of dollars.  When we began selling our collection on the internet we wanted to have fair, popular prices.  Most of our "faces" are under $50. and most of our "heads" are under $100. 

Our prices are fair and our quality is the best.  You can pay more for someone's recasting of our masks, but why would you?




Where did your Original Maltese Falcon come from?


This a long but interesting story.  To start with we need to go back to the original 1941 Warner Brothers production of The Maltese Falcon starring Humphrey Bogart.

Surviving documents and first person accounts confirm that director John Huston was far from pleased when presented with the Original Maltese Falcon prop by Warner Brothers Art Director Robert Haas. The problem with the Falcon was that it looked new. Huston felt this inappropriate for a piece that had been around the world many times in the hands of greedy men.



                                 

More than 600 years travel should have taken their toll, but as presented the dingus looked like it was literally made yesterday.

An Artist in his own right, Huston did a number of sketches depicting how the Original Maltese Falcon should be aged for its appearance on the screen. Following Huston's instructions the Warner Brothers Property Department produced a second, aged original that won the director's OK.

The Property Department created lead and plaster castings while Huston and Associate Producer Henry Blanke arranged for an outside modeler to provide a light weight and durable resin casting.

It is important to know that the resin falcon is actually quite different from the plaster and lead falcons; its head is flat and elongated, much like a real bird. The resin dingus was used exclusively in publicity photos and compared to the screen used castings the difference is plain to see.

We all know what the Falcon looked like that made it to the screen, but what happened to the original, unaltered Maltese Falcon? That is a question that historians have been arguing over for years.

We do know that several plaster castings were made of the unaltered Falcon. Some immediately disappeared into private collections, in the early 1990s a claim was made that one had been found inside a sound stage wall at Warner Brothers, and at least one appears to have ended up in the hand prop room at Century Props on Santa Monica Blvd in Hollywood. That Falcon was rented in the summer of 1962 for use on The Steve Allen Show syndicated by Westinghouse TV and taped just down the street in the old Vine Street Theater.

The Falcon was to have been used in a comedy sketch featuring Allen as Sam Spade, but for reasons unknown the bit was never performed and the Falcon sat backstage at The Steve Allen Playhouse on Vine Street in Hollywood, never returned to Century Props.

In the summer of 1963 a new Steve Allen Show set was installed and a general house cleaning took place. Ken Patterson, then a teenager, spent most of the summer hanging out at the studio, having been introduced to the crew by Talent Coordinator Jerry Hopkins. When the old set was coming down Patterson was given a truck load of "trash" including the plaster casting of The Original Maltese Falcon.

With help from his friend sculptor Vito Paulekas Ken produced the first Studio 303™ mold from The Falcon.  Within days he had sold the first copies through a collector's book shop just off of Hollywood Blvd.  This Original Maltese Falcon has been offered for sale by The Haunted Studios™ continuously since 1963.

In 2008 The Haunted Studios™, in association with Studio 303™, for the first time offered a "screen accurate" version of The Original Maltese Falcon to honor the 45th Anniversary of our offering of The Original Maltese Falcon. 

The 45th Anniversary Falcon was created by applying hand burnishing and aging techniques to a cast of the first Haunted Studios Original Maltese Falcon™ in order to achieve a Screen Accurate replica with an authenticated history. Our Falcon stands 12" tall is resin cast with a weighted bottom and has a shipping weight of 4 pounds.




What is the difference between Studio 303 and The Haunted Studios?

This is really a chicken or the egg question.  Ken Patterson, the Curator of The Haunted Studios Collection™ grew up in Hollywood California in the 1960s.  This was a time of great change in the entertainment industry as well as society in general.  Throughout the 1960s studios were bought and sold, consolidated, or closed and there was a great deal of "cleaning house" going on.  Not only were they letting go of long time contract employees, but they were cleaning out old storerooms and lofts.  Decades worth of old effects prop molds, Life Masks, and sets were on their way to the land fills of Los Angeles.

Starting in 1963 Ken "mined" a sizeable collection of celebrity Life Masks.  Whenever Ken would show the collection the immediate reaction was amazement and "I want one!".  Life Masks were not well know as they are today.  They were collected and traded, but only by entertainment insiders and were highly valued prizes.

Ken had been kicking around the name The Haunted Studios™  ever since hearing the story of an old sound stage on Santa Monica Blvd that was supposed to be haunted by the ghost of Rudolph Valentino.  Ken began using the Haunted Studios™ name for a number of projects in 1963, including the sale of castings of Life Masks and The Original Maltese Falcon™.

Noted sculptor Vito Paulekas was a close friend of Ken's and helped with the very first molds made from the original Life Masks.  The Haunted Studios™ production division, Studio 303™, is named in honor of Vito, the address of his Hollywood art studio was 303 North Laurel Avenue.

To make a long story short, Studio 303™ makes them and The Haunted Studios™ sells them!




Can I get one of your life masks cast in bronze or other metal?

Yes, but it is quite expensive.  Foundry costs vary from mask to mask, but the fees are always several hundreds of dollars just for the casting process.  Hot (foundry) cast life masks are quoted on an individual basis.  For more information email us at
questions@hauntedstudios.com







Can I buy your items wholesale for my shop or website?

No, we no longer offer wholesale pricing.









Shipping and Processing Policy, Options, and Information

The Haunted Studios Group(tm) currently offers FedEx and USPS exclusively for shipping both domestic and international purchases.

USPS is the default selection for domestic shipping and USPS First Class Parcel or Priority Mail International the default selection for international shipping, subject to the 4 lb. First Class Parcel weight limit.  Upon checkout you can compare the cost of all available USPS and FedEx serivces.

Domestic Shipments

Depending upon what is available you may choose any FedEx or USPS shipping option available to your delivery address upon checkout.  The second page of checkout allows you to see all available shipping options, and make your final selection, prior to payment.  All shipping prices are provided by the FedEx or USPS servers and are based upon weight and size of your combined order.

You make the decision on shipping speed [Home Delivery, 2nd Day Air, USPS Parcel Post, Priority Mail, Express Mail etc.]
and our products are all exclusively light resin casts that have lower shipping costs than our previous stone casts.  The faster the delivery the higher the shipping cost as you might expect.

All items are shipped fully insured again loss or damage.


International Shipments

Depending upon your delivery address w
e offer both FedEx and USPS for international shipments, but we strongly recommend USPS.  Always select a USPS option for the lowest cost and fast dependable delivery without additional customs agency charges.

We include an invoice in the customs pouch for all international shipments as required by postal regulations.
  The lowest cost international shipping rate, First Class International, is limited to a total weight of four pounds.

All items are shipped fully insured again loss or damage.

Processing Speed Options

Most items allow you to select between Standard, Rush, and Guaranteed Same Day processing.  Standard processing orders typically ship within five
business days of payment processing.  Rush processing moves your order to the top of the queue and typically process for shipping within 48
hours of payment processing.  Guaranteed Same Day Processing will process shipping the same day order is placed.  Items located in our Minnesota warehouse may take an additional five business days to process.

Orders placed before 11 AM PT with Guaranteed Same Day Processing will ship or process for shipping the same day or your fee will be refunded.  Because each Rush processing item is individually expedited the fee is charged on a per item basis, not per order. 

If you have any questions regarding shipping please contact our Shipping Manager, George Fine, at
ship@hauntedstudios.com 


 


Satisfaction Guarantee and Return Policy

 

 

Your satisfaction with any Haunted Studios website purchase is always unconditionally guaranteed.  If for any reason you are dissatisfied with your purchase you may return all or part of your order for a refund in full of your original purchase price and original shipping for a period of 60 days following delivery of your order.

  

 

If you need to return an item due to an error on our part we will provide a pre-paid retun label for your shipment.  If your order arrives damaged we will deal with the problem immediately via carrier insurance.

 

 

All items are handmade upon your order.  For this reason if you cancel an order prior to shipment and it has completed production there may be a 25% restocking fee deducted from your refund.  Items packaged for shipment prior to cancellation may be charged a 5% restocking fee to cover the cost of damaged packing materials.

 

If you need to return any item contact our shipping manager, George Fine, via email at ship@hauntedstudios.com for a Return Authorization number and additional instructions.


 

PLEASE READ THE FOLLOWING PRIVACY POLICY CAREFULLY. WHEN YOU USE OUR WEBSITE YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS PRIVACY POLICY. 

 

 

The Haunted Studios / Studio 303 PRIVACY POLICY

 

This Privacy Policy will apply to the website that you are visiting, www.hauntedstudios.com (the “Website”), which is owned by The Haunted Studios / Studio 303 (the “Company”).   

 

Company and its subsidiary companies respect the privacy rights of our online visitors and recognize the importance of protecting the information collected from you. We have adopted a corporate wide Privacy Policy that guides how we collect, store and use the information you provide online.  Please note that this policy applies only to sites maintained by Company and its subsidiaries, and not to websites maintained by other companies or organizations to which we link.

 

If you have questions or concerns regarding this statement, you should first contact Company at the email address or postal address specified on the Website. 

 

INFORMATION COLLECTION AND USE

Our primary goal in collecting personally identifiable information is to provide you with the products and services made available through the Website, including, but not limited to our services, to communicate with you, and to manage your registered user account, if you have one.

 

Information Collected Upon Registration: If you desire to have access to certain restricted sections of the Website, you will be required to become a registered user, and to submit certain personally identifiable information to Company. This happens in a number of instances, such as when you sign up for our services, or if you desire to receive marketing materials and information. Personally identifiable information that we may collect in such instances may include your full name, username, password, email address, address, and other information that you decide to provide us with, or that you decide to include in your public profile.    

 

Use of Contact Information: We will NOT use your personal information to provide marketing materials to you. We respect your privacy and will not use your information or provide it to any third party for marketing purposes.

Log Data: We will not collect Log Data from users. Log Data includes information such as the user’s domain, browser, and IP address. We respect the privacy of users and will not collect such information.

Your Account: If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Company reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

 

Cookies: We use cookies and other technologies to passively collect demographic information, personalize your experience on our site and monitor advertisements and other activities. Cookies are small files downloaded to your computer to track movements within web sites. We may link cookie information to personal information. Cookies link to information regarding what items you have selected for purchase at our store or pages you have viewed. This information is used to keep track of your shopping cart and make sure you don’t see the same ad repeatedly. Also, we use cookies to deliver content specific to your interest and to monitor Website usage. Some of our sites use an outside ad company to display ads. These ads may contain cookies. Our ad companies collect cookies received with banner ads, and Company does not have access to this information. Most browsers are automatically set to accept cookies whenever you visit a website. You can disable cookies or set your browser to alert you when cookies are being sent. However some areas of our sites will not function properly if you do so. Please note that this privacy policy covers the use of cookies by Company only and does not cover the use of cookies by any advertisers.

 

Law Enforcement: We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect the property and rights of Company or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

 

Business Transfers: We may sell, transfer or otherwise share some or all of its assets, including your personally identifiable information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.





For more information


Ken Patterson's Haunted Studios™ are known world wide for a rare collection of props and Life Masks of the greatest stars of motion pictures and television. We started this collection in the early 1960s, and have been adding to it ever since.

I
f you have a question we would be happy to hear it, just contact us at questions@hauntedstudios.com and we'll get back to you with an answer.


Ken Patterson