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The Haunted Studios
25041 State 92
Bagley MN 56621
Wholesale
Inquiries Only 213 928-5302
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Shipping and Processing Policy, Options, and Information about your order
PLEASE NOTE THAT FROM MAY 2013 THROUGH OCTOBER 2013 WE WILL BE MOVING OPERATIONS FROM MINNESOTA TO CALIFORNIA. EXPECT SOME DELAYS IN SHIPPING DURING THIS PERIOD UP TO 10 BUSINESS DAYS WITH STANDARD PROCESSING.
The Haunted Studios Group(tm) currently offers FedEx and USPS exclusively for shipping both domestic and international purchases.
USPS is the default selection for domestic shipping and USPS First Class Mail International is the default selection for international shipping packages of four pounds or less.
Domestic Shipments
You may choose any FedEx or USPS shipping option available to your delivery address upon checkout. The second page of checkout allows you to see all available shipping options, and make your final selection, prior to payment. All shipping prices are provided by the FedEx or USPS servers and are based upon weight and size of your combined order.
You make the decision on shipping speed [Ground, 2nd Day Air, USPS Parcel Post, Priority Mail, Express Mail etc] all of our products are lightweight resin cast. The faster the delivery the higher the shipping cost.
All items are shipped fully insured again loss or damage.
International Shipments
We offer both FedEx and USPS for international shipments, but we strongly recommend USPS. FedEx does not process customs directly but uses an agent to do so. Using an agent always adds costs to your shipment and they can be substantial in addition to customs normally charged in your country of delivery. Always select a USPS option for the lowest cost and fast dependable delivery without additional customs agency charges.
We include an invoice in the customs pouch for all international shipments as required by postal regulations.
All items are shipped fully insured again loss or damage.
Processing Options
Most items allow you to select between Standard, Rush, and Guaranteed Same Day processing. Standard processing orders typically ship within 72 hours of payment processing. Rush processing moves your order to the top of the queue and typically process for shipping within 48 hours of payment processing. Guaranteed Same Day Processing will ship out the same day order is placed. Items located in our California warehouse may take an additional five business days to process.
Orders placed before 11 PM CT with Guaranteed Same Day Processing will ship the same day or your processing fee will be refunded. Because each Rush processing item is individually expedited the fee is charged on a per item basis, not per order.
If you have any questions regarding the shipment of your order please contact George Fine at ship@hauntedstudios.com