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The Haunted Studios
Clearlake CA 95422
Skype 707 865-6869
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Haunted Studios
Gift Certificates are Not Available for Purchase
at This Time
Shipping and
Processing Policy, Options, and Information
The
Haunted Studios Group(tm) currently offers FedEx and USPS
exclusively for shipping both domestic and international purchases.
USPS is the default selection for domestic
shipping and
USPS First Class Parcel or Priority Mail International the default selection for
international shipping, subject to the 4 lb. First Class Parcel
weight limit. Upon checkout you can compare the cost of all
available USPS and FedEx serivces.
Domestic Shipments
Depending upon what is available you may choose any FedEx or USPS shipping option available to
your delivery address upon checkout. The second page of checkout
allows you to see all available shipping options, and make your
final selection, prior to payment. All shipping prices are provided
by the FedEx or USPS servers and are based upon weight and size of
your combined order.
You make the decision on shipping speed
[Home Delivery, 2nd Day Air, USPS Parcel Post, Priority Mail,
Express Mail etc.] and our products are all exclusively light resin
casts
that have lower shipping costs
than our previous stone casts. The faster the
delivery the higher the shipping cost
as you might expect.
All items are shipped
fully insured again loss or damage.
International
Shipments
Depending upon your delivery address we offer both FedEx and USPS for
international shipments, but we strongly recommend USPS.
Always select a USPS option
for the lowest cost and fast dependable delivery without additional
customs agency charges.
We include an invoice in the customs pouch for all international
shipments as required by postal regulations. The
lowest cost international shipping rate, First Class International,
is limited to a total weight of four pounds.
All items
are shipped fully insured again loss or damage.
Processing Speed Options
Most items allow you to select between Standard, Rush, and
Guaranteed Same Day
processing. Standard processing orders typically ship within
five business days of payment processing. Rush processing moves your
order to the top of the queue and typically process for shipping
within
48 hours of payment processing. Guaranteed Same Day
Processing will process shipping the same day order is placed. Items located in our
Minnesota warehouse may take an additional five business days to
process.
Orders placed
before 11 AM PT with Guaranteed Same Day Processing will ship or
process for shipping the same day
or your fee will be refunded.
Because each Rush processing item is individually expedited the fee
is charged on a per item basis, not per order.
If you have any questions
regarding shipping please contact our Shipping Manager, George Fine,
at
ship@hauntedstudios.com